If for whatever reason you would like to return an item for an exchange or return you can do so within 30 calendar days of arrival, providing the goods reach us in a condition suitable to be sold as new. If the item being returned is faulty or simply not the item ordered you will be reimbursed for the delivery costs.
Please be aware that under no circumstances are we unable to accept returns of any item of safety equipment, unless deemed to be faulty.
For non-faulty goods we ask that you please notify us that you would like a return within 14 days, after which we must be in receipt of the goods within a further 14 days.
All returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note.
The card used for the purchase of goods will be credited with the original purchase amount less any delivery and handling fee where appropriate. This does not affect your statutory rights as a consumer.
State of return
Returned goods must reach us in original and undamaged packaging, we recommend the use of additional packaging materials and recorded delivery, as failure to return goods in a saleable condition could result in your return being rejected.
Returning safety equipment
Due to the nature of safety equipment being unsuitable for resale we are unable to accept returns unless the goods are deemed to be faulty.
Returning faulty Items
If you receive any goods deemed to be faulty, at the manufacturer's discretion you will be offered an exchange, a refund or repair. Used items may require an inspection from the manufacturer to establish whether the fault is deemed to be covered under warranty.
Please contact us first by email, we may ask you to supply us with a photograph of the item.
A brilliant shoe for entry level to intermediate climbers.
The Tanta is Tenaya’s entry level shoe but has a surprisingly good amount of performance for the level of comfort provided. A supportive but sensitive midsole and a subtle asymmetrical curve give a precise climbing experience with enough comfort for long sessions at the wall or the crag.
The fit is low volume for a relaxed sizing with a medium width. The uppers are synthetic to resist stretching and maintain the fit whilst a cotton lining makes them more breathable in the climbing wall or on hot days out.
Tenaya use their own rubber on the Tanta which balances friction with durability at an affordable price.
- Material: Microfiber
- Colour: Blue and White
- Fastener: Velcro
- Lining: Cotton TXT treatment with lower thickness having the highest values of resistance to abrasion and tear as well as a comfortable feel.
- Insole: Multilayer strechtex
- Midsole: 2D OBL PL 12
- Outsole: Rubber 4mm.
- Weight: 330 grams approx.