If for whatever reason you would like to return an item for an exchange or return you can do so within 30 calendar days of arrival, providing the goods reach us in a condition suitable to be sold as new. If the item being returned is faulty or simply not the item ordered you will be reimbursed for the delivery costs.
Please be aware that under no circumstances are we unable to accept returns of any item of safety equipment, unless deemed to be faulty.
For non-faulty goods we ask that you please notify us that you would like a return within 14 days, after which we must be in receipt of the goods within a further 14 days.
All returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note.
The card used for the purchase of goods will be credited with the original purchase amount less any delivery and handling fee where appropriate. This does not affect your statutory rights as a consumer.
State of return
Returned goods must reach us in original and undamaged packaging, we recommend the use of additional packaging materials and recorded delivery, as failure to return goods in a saleable condition could result in your return being rejected.
Returning safety equipment
Due to the nature of safety equipment being unsuitable for resale we are unable to accept returns unless the goods are deemed to be faulty.
Returning faulty Items
If you receive any goods deemed to be faulty, at the manufacturer's discretion you will be offered an exchange, a refund or repair. Used items may require an inspection from the manufacturer to establish whether the fault is deemed to be covered under warranty.
Please contact us first by email, we may ask you to supply us with a photograph of the item.
A revolutionary rock shoe developed specifically for bouldering. Whatever technical problem the rock presents, the “Solution” rock shoe gives you the support you need with the most innovative technology to overcome the boulder move. The upper uses Lock Harness System® technology, which hugs the foot from the inside and combines with the unique deep heel-cups to ensure maximum flexibility when hooking, on incuts and overhangs. The randing system P3® (Permanent Power Platform) is the active part of the shoe which gives it its versatility and works in synergy with the base of the foot to spread and maintain tension through time. The innovative Fast Lacing System® combined with the tongue in elasticized fabric ensures optimal adjustment of the internal volume.
- Upper: Combination of suede leather and microfibre, tubular construction.
- Lining: Toe Pacific, tongue Lycra
- Midsole: Hytrel anatomical support in the metatarsal area of the foot combined with P3 system
- Sole: 3,5 mm Vibram XS Grip2
- Patents: P3 (Permanent Power Platform), Fast lacing system, Lock Harness
- Weight: 510 g (pair, size 39)