If for whatever reason you would like to return an item for an exchange or return you can do so within 30 calendar days of arrival, providing the goods reach us in a condition suitable to be sold as new. If the item being returned is faulty or simply not the item ordered you will be reimbursed for the delivery costs.
Please be aware that under no circumstances are we unable to accept returns of any item of safety equipment, unless deemed to be faulty.
For non-faulty goods we ask that you please notify us that you would like a return within 14 days, after which we must be in receipt of the goods within a further 14 days.
All returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note.
The card used for the purchase of goods will be credited with the original purchase amount less any delivery and handling fee where appropriate. This does not affect your statutory rights as a consumer.
State of return
Returned goods must reach us in original and undamaged packaging, we recommend the use of additional packaging materials and recorded delivery, as failure to return goods in a saleable condition could result in your return being rejected.
Returning safety equipment
Due to the nature of safety equipment being unsuitable for resale we are unable to accept returns unless the goods are deemed to be faulty.
Returning faulty Items
If you receive any goods deemed to be faulty, at the manufacturer's discretion you will be offered an exchange, a refund or repair. Used items may require an inspection from the manufacturer to establish whether the fault is deemed to be covered under warranty.
Please contact us first by email, we may ask you to supply us with a photograph of the item.
When you’re run out and staring at the crux, it’s time to Focus. Engineered for high-end climbing, the Focus is built for routes and boulder problems that demand precision. Featuring a slightly downturned last with Force rubber, durable leather, and our Engineered Knit Technology, the Focus is a high-performance Velcro shoe ready for the redpoint.
Engineered to provide laser precision on routes and boulder problems that require absolute focus, this dual-Velcro, high-performance shoe has a slightly downturned last for performance on steeper terrain. With the highest grade European leather upper and Black Diamond's Engineered Knit Technology tongue, the Focus provides breathability and durability. Black Diamond also printed high friction rubber on the vamp area of the shoe—this innovative process minimizes bulk while maximizing dexterity and grip for toe-hooking. The sole of the Focus is our stiff, durable Force rubber that’s molded—inspired by the way we forge our carabiners—and not cut from one sheet of rubber. This is our engineered solution to optimize our shoe’s rubber and rands for weight, consistency and comfort. The Focus also has a hemp liner for added support and to reduce odor after extensive use. The Focus also features medial and lateral stabilizer rands to increase precision by keeping your foot from rolling when pressure is applied to the outside or inside edges.
- Moderate, slightly down-turned last for technical climbing on vertical to gently-overhanging terrain
- 4.3mm Force rubber is purpose-built for edging and molded for consistency and performance
- Engineered Knit Technology tongue provides exceptional breathability and comfort
- Fine, durable leather upper
- High friction rubber is printed on the shoe to minimize bulk and maximize dexterity and grip for toe hooking
- Velcro straps for fit adjustability
- Medial and Lateral stabilizer rands increase precision by keeping your foot from rolling when pressure is applied to the outside or inside edges
- Hemp liner for performance and reduces odor after extensive use