If for whatever reason you would like to return an item for an exchange or return you can do so within 30 calendar days of arrival, providing the goods reach us in a condition suitable to be sold as new. If the item being returned is faulty or simply not the item ordered you will be reimbursed for the delivery costs.
Please be aware that under no circumstances are we unable to accept returns of any item of safety equipment, unless deemed to be faulty.
For non-faulty goods we ask that you please notify us that you would like a return within 14 days, after which we must be in receipt of the goods within a further 14 days.
All returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note.
The card used for the purchase of goods will be credited with the original purchase amount less any delivery and handling fee where appropriate. This does not affect your statutory rights as a consumer.
State of return
Returned goods must reach us in original and undamaged packaging, we recommend the use of additional packaging materials and recorded delivery, as failure to return goods in a saleable condition could result in your return being rejected.
Returning safety equipment
Due to the nature of safety equipment being unsuitable for resale we are unable to accept returns unless the goods are deemed to be faulty.
Returning faulty Items
If you receive any goods deemed to be faulty, at the manufacturer's discretion you will be offered an exchange, a refund or repair. Used items may require an inspection from the manufacturer to establish whether the fault is deemed to be covered under warranty.
Please contact us first by email, we may ask you to supply us with a photograph of the item.
The Alpha Sport quickdraw gives confident handling and easy clipping. Alpha carabiners have grippy back bars, deep rope baskets and a shape that sits naturally in the hand for ease of use. Solid gates improves handling and clipping action, and a rubber keeper on the rope end ensures the carabiner loads in its strongest orientation.
The Alphas are mounted on a thick nylon sling that makes it easier to haul back to your high point on a route. The quickdraw for sport climbers who prize easy handling and quick clipping.
- Weight: 12cm - 112g, 18cm - 117g
- Carabiner Strength: Major axis 2kN, Minor Axis 8kN, Gate Open 9kN
- Gate Opening: 22mm Straight gate, 25mm Bent Gate