If for whatever reason you would like to return an item for an exchange or return you can do so within 30 calendar days of arrival, providing the goods reach us in a condition suitable to be sold as new. If the item being returned is faulty or simply not the item ordered you will be reimbursed for the delivery costs.
Please be aware that under no circumstances are we unable to accept returns of any item of safety equipment, unless deemed to be faulty.
For non-faulty goods we ask that you please notify us that you would like a return within 14 days, after which we must be in receipt of the goods within a further 14 days.
All returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note.
The card used for the purchase of goods will be credited with the original purchase amount less any delivery and handling fee where appropriate. This does not affect your statutory rights as a consumer.
State of return
Returned goods must reach us in original and undamaged packaging, we recommend the use of additional packaging materials and recorded delivery, as failure to return goods in a saleable condition could result in your return being rejected.
Returning safety equipment
Due to the nature of safety equipment being unsuitable for resale we are unable to accept returns unless the goods are deemed to be faulty.
Returning faulty Items
If you receive any goods deemed to be faulty, at the manufacturer's discretion you will be offered an exchange, a refund or repair. Used items may require an inspection from the manufacturer to establish whether the fault is deemed to be covered under warranty.
Please contact us first by email, we may ask you to supply us with a photograph of the item.
Typically orders will be processed within 5 working days via Royal Mail or an alternative courier service, you will be notified when your order has been dispatched. Should you need to get in touch please email us at firstname.lastname@example.org or fill out the form on our contact page.
The Edelrid Jayne is a well designed and comfortable harness suitable for all kinds of climbing and is exclusively tailored to the needs of female climbers. It's very comfortable and breathable thanks to its 3D mesh padding and the floating waist belt covers a large size range whilst allowing the padding to be positioned so that the tie in points and gear loops are always centred. It also features robust gear loops made from a rope sheath material and is made from bluesign®-certified materials.
- Adjustable leg loops for optimum fit and full flexibility
- Longer leg loop bridge enables optimal positioning above the hip bones at all times
- Small pouch on harness to accommodate RFID chip
- Moveable foam waist padding allows the tie-in point and the four fixed gear loops to be centred and aligned
- Slide Block buckles for a comfortable and secure harness fit
- Textile abrasion protector made of a combination of Dyneema® and polyester for a longer tie-in point service life
- 4 symmetrical, high-strength gear loops, 2 attachment options for ice screw clips, and a chalk bag loop
- Made from bluesign®-certified materials
- Certification: EN 12277 Typ C
- CE marking: CE 0123
For more information see the video below or check out https://www.edelrid.de/en/microsite/jay-jayne.php
Edelrid Harness Size Guide