If for whatever reason you would like to return an item for an exchange or return you can do so within 30 calendar days of arrival, providing the goods reach us in a condition suitable to be sold as new. If the item being returned is faulty or simply not the item ordered you will be reimbursed for the delivery costs.
Please be aware that under no circumstances are we unable to accept returns of any item of safety equipment, unless deemed to be faulty.
For non-faulty goods we ask that you please notify us that you would like a return within 14 days, after which we must be in receipt of the goods within a further 14 days.
All returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note.
The card used for the purchase of goods will be credited with the original purchase amount less any delivery and handling fee where appropriate. This does not affect your statutory rights as a consumer.
State of return
Returned goods must reach us in original and undamaged packaging, we recommend the use of additional packaging materials and recorded delivery, as failure to return goods in a saleable condition could result in your return being rejected.
Returning safety equipment
Due to the nature of safety equipment being unsuitable for resale we are unable to accept returns unless the goods are deemed to be faulty.
Returning faulty Items
If you receive any goods deemed to be faulty, at the manufacturer's discretion you will be offered an exchange, a refund or repair. Used items may require an inspection from the manufacturer to establish whether the fault is deemed to be covered under warranty.
Please contact us first by email, we may ask you to supply us with a photograph of the item.
Durable and very versatile, the BOREO helmet is suitable for climbing, mountaineering, caving, via ferrata, canyoning... Thanks to its hybrid construction, the helmet is both low-profile and head-covering. Protection against lateral, frontal and rear impact is reinforced. Optimized volume on the head and wide ventilation holes make it a comfortable helmet for all activities.
- hard outer shell is impact and scratch-resistant for optimal durability
- hybrid construction with thick ABS shell, an EPP foam liner and an EPS foam liner makes it compact on the head
- soft headband conforms perfectly to the shape of the head and folds into the shell for storage and transportation
Designed for optimal protection against side, front and rear impacts:
- designed in accordance with Petzl's TOP AND SIDE PROTECTION label
- head-covering shape, lower in the rear, offers enhanced protection
Versatile, for a variety of activities:
- suitable for climbing, mountaineering, caving, via ferrata, canyoning...
- four clips for headlamp attachment
- compatible with the VIZION eye shield
- Material(s): ABS shell, expanded polypropylene (EPP) liner, expanded polystyrene (EPS) liner, polyester webbing
- Certification(s): CE EN 12492, UIAA
- Weight: 285g (S/M), 295g (M/L)
- Head Circumference: 48-58cm (S/M), 53-61cm (M/L)